Workforce Management Real Time Analyst and roles of WFM RTA. A Workforce Management Real Time Analyst is a professional who uses software to monitor the current staffing levels of an organization. They work closely with the workforce management team to ensure that the staff are able to meet the demands of the organization in a …
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what is utilization in call center If you’ve ever worked in a call center, you know that one of the most important metrics to track is your utilization. Utilization is a measure of how much time you’re actually spending on calls, versus how much time you have available to take calls. Call center utilization is …
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what is occupancy in call center In order to best understand occupancy in a call center, one must first understand what a contact center is. A contact center is a type of customer service that allows customers to contact a company through multiple channels such as phone calls, social media, text messages, and email. A …
What is occupancy in call center and how to calculate Occupancy. Read More »
Netflix APK + MOD (Premium Unlocked) v8.37.0 build 13 50262 Netflix is a popular service that allows users to watch movies and television shows online. The Netflix APK (Application Package) is the software that allows you to access the service on your device. This article will show you how to get the latest and greatest …
Here are Canva APK + MOD (Premium Unlocked) v2.182.1 Canva is a popular online graphic design platform used by businesses and individuals all over the world. With its easy-to-use interface, Canva makes it possible for anyone to create professional-grade graphics in minutes. However, with so many people using the platform at once, it can be …
A Article about MOD APK apps and things you should know. It’s been a while since we’ve had a post on our blog about mod APK apps. So, we thought it would be a great time to get back on track with some of the more interesting and unknown mods for Android devices. So, without …
What is Android.PUA.DebugKey? Is it a virus? Android.PUA.DebugKey is a new Android application that has recently appeared in the Google Play Store. The app’s description claims that it can “help you find and remove viruses on your Android device.” However, many users are concerned about the app’s potential safety implications. Is Android.PUA.DebugKey a virus, and …
Guide and steps how to cook chicken pieces in a pan. Chicken is a versatile meat that can be cooked in a variety of ways. In this article, we’ll show you how to cook chicken pieces in a pan. This method is simple and straightforward, and it yields delicious results. Preheat oven to degrees. Line …