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Check out Big Blockbuster – GodFather Movie reviews

GodFather Twitter reviews: Fans react to Chiranjeevi’s Telugu remake of Mohanlal’s Lucifer, call it ‘blockbuster’ Mohanlal’s Lucifer is one of the most popular movies in recent years, and it’s no surprise that Chiranjeevi’s Telugu remake of the film, GodFather, is garnering a lot of attention. On Twitter, fans are calling the movie a “blockbuster” and …

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Meaning and role of Workforce Management Real Time Analyst (RTA)

Workforce Management Real Time Analyst and roles of WFM RTA. A Workforce Management Real Time Analyst is a professional who uses software to monitor the current staffing levels of an organization. They work closely with the workforce management team to ensure that the staff are able to meet the demands of the organization in a …

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What is utilization in call center and how to calculate utilization?

what is utilization in call center If you’ve ever worked in a call center, you know that one of the most important metrics to track is your utilization. Utilization is a measure of how much time you’re actually spending on calls, versus how much time you have available to take calls. Call center utilization is …

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What is occupancy in call center and how to calculate Occupancy.

what is occupancy in call center In order to best understand occupancy in a call center, one must first understand what a contact center is. A contact center is a type of customer service that allows customers to contact a company through multiple channels such as phone calls, social media, text messages, and email. A …

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